Privacy Policy

Last updated: March 2026

Protecting your personal data is very important to us. We treat your personal data confidentially and in accordance with the applicable Swiss data protection legislation, in particular the Swiss Federal Act on Data Protection (FADP).

This Privacy Policy explains how we collect, process and use personal data in connection with our website and our medical practice.

Controller

The controller responsible for data processing is:

Practice Petrovic
www.praxispetrovic.ch

If you have any questions regarding data protection, you may contact us at any time.

Collection and Processing of Personal Data

We process personal data in particular in the following situations:

when you visit our website
when you contact us by email or phone
within the context of a medical treatment relationship
when you apply for a position at our practice

Personal data refers to any information relating to an identified or identifiable person, such as:

name
address
phone number
email address
health and medical information

Personal data is processed only for the purposes for which it was collected and in accordance with applicable legal requirements.

Website Access

When visiting our website, certain technical data is automatically collected through server log files. This may include:

browser type and version
operating system used
referrer URL
hostname of the accessing computer
IP address
date and time of the request

These data are collected automatically by our hosting provider and are used solely to ensure the technical stability, security and proper functioning of the website.

These data are not used to identify individuals and are not combined with other data sources.

Hosting

Our website is hosted by an external hosting provider located in Switzerland. The hosting provider processes personal data only to the extent necessary to provide and maintain the operation of the website.

Cookies

Our website uses cookies. Cookies are small text files stored on your device that help ensure the proper functioning of the website.

Some cookies are technically necessary for the website to operate correctly.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited.

Google Analytics uses cookies that enable an analysis of the use of our website. The information generated by these cookies about your use of the website is generally transmitted to and stored on Google servers.

We use Google Analytics to better understand how visitors use our website and to improve the user experience.

Where possible, IP anonymization is activated to ensure that personal identification is minimized.

For more information, please visit:
https://policies.google.com/privacy

Contact by Email or Phone

If you contact us by email or telephone, the information you provide (such as name, contact details and message content) will be processed and stored for the purpose of handling your request.

For email communication we use secure HIN or HIN Mail Global email accounts.

Please note that communication outside the HIN network may not be fully encrypted.

Processing of Patient Data

Within the framework of a medical treatment relationship, we process personal data including sensitive health data.

These data are used in particular for:

medical examinations and treatments
maintaining medical records
appointment scheduling
communication with patients
billing with insurance providers

All data processing is carried out in accordance with legal requirements and under strict medical confidentiality obligations.

Health data will only be disclosed to third parties when:

it is necessary for medical treatment
required by law
you have provided your explicit consent

Data Retention

Personal data will only be stored for as long as necessary to fulfill the purposes for which it was collected or as required by legal retention obligations.

Medical records are stored in accordance with applicable legal requirements.

Your Rights

Under applicable data protection laws, you have the following rights:

the right to access your personal data
the right to rectify inaccurate data
the right to request deletion, where no legal retention obligation exists
the right to restrict processing
the right to withdraw consent at any time

To exercise your rights, please contact us.

Disclaimer

The content of our website has been prepared with the greatest possible care. However, we cannot guarantee the accuracy, completeness or timeliness of the information provided.

Liability claims against the operator for damages of a material or immaterial nature resulting from access to or use of the published information are excluded.

All offers are non-binding. We reserve the right to modify, supplement or delete parts of the website without prior notice.

Liability for Links

Our website may contain links to external websites operated by third parties. We have no control over the content of these external websites and therefore assume no liability for them.

Access and use of such websites is at the user's own risk.

The copyright and all other rights to content, images, photos or other files on this website belong exclusively to Practice Petrovic or the specifically named rights holders.

Any reproduction requires prior written permission from the respective copyright holder.